Shipping Policy

Dear Friends,

Thank you for visiting Donna Richardson Artworks. 

Following are the terms that constitute our shipping policy.

Shipment processing time

Our products are shipped from the US and we only ship to residents in the US. All orders are processed within 2-3 business days. Your item will be read to ship after this time. 

Delivery time will vary based on your location and can run between 3-7 business days for delivery in the US. 

Small items may arrive via US Postal mail, while others may arrive via UPS, FedEx or with an alternate delivery service. Some of your items may arrive separately, as we use various processing plants to fulfill your order. Because of this your order may or may not arrive together or on the same day. 

Orders are not shipped weekends or holidays. Please, allow additional days in transit for delivery during peak times.

If there is a significant delay in shipment of your order, we will contact you via email or telephone so please be sure to enter your contact information correctly. 

Shipping rates & delivery estimates

Shipping charges are calculated and displayed at checkout in accordance with the order details. Product availability and delivery delays can occasionally occur so please be sure to include a good contact email and phone number when ordering so we can notify you asap should an issue arise. 

Please, double check your billing and shipping address when placing an order as we are unable to reroute packages.

Shipment confirmation & order tracking

You will receive a shipment confirmation email with tracking number(s) once your order has been shipped. The tracking number will become active within 24 hours.

If you have any questions about the delivery of your order please email donna@donnarichardsonartworks.com and provide the name in which the order was placed along with your order number.